SAPGAKS

After receiving the goods, if you have a need for return, you can submit an application to us. The goods should remain in an unused state, and their packaging must be intact. All the original packaging materials, accessories, instruction manuals, warranty cards, etc. should be complete and undamaged. Moreover, there should be no scratches, stains or signs of damage on the surface of the products to ensure that it will not affect secondary sales. Contact our customer service team, inform them of your intention to return the goods and the reasons for the return, and provide relevant information such as the order number and the product name. Our customer service staff will get in touch with you within two working days, confirm the return matters and provide you with the return address and return instructions.